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Knowledge base
General
FAQ
1
About
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General Enquires
5
Contact Hampshire FA
How can I apply for tickets?
Job Vacancies
Social Media
Where can I find the Hampshire FA Handbook?
Formal Complaints
1
How can I make a formal complaint?
Coach Education & Workforce
General Enquiries
9
How can I cancel a course?
What is St George's Park?
How do I get a FA CRC Check if I am a Coach?
Why do I need an FA qualification?
What is an FA Number?
View all 9
Booking a Course
5
How can I make a group booking?
I can't pay online, how do I book on a course?
Can we arrange to host a course?
How can I book on a course?
How do I complete my Safeguarding Course online?
Coaching Pathway
5
How can I become a member of the FA Licensed Coaches Club?
What courses do you offer?
What is the coaching pathway?
I am looking to become a coach, where do I start?
Can I go straight to a Level 2?
Payments
2
How can my club/school/organisation pay for my course?
How can I pay for a course?
Cancellations
1
How do I cancel my booking?
Emergency Aid
1
Can I use an external Emergency Aid qualification?
Club Governance & Discipline
General Enquiries
2
League contacts
Can a club change their name?
County Cup Competitions
6
What do I do if I am appointed to referee a County Cup fixture?
Who pays the referee for a County Cup fixture?
How do I report a result of a County Cup fixture?
What happens when a County Cup tie is postponed?
What are the kick off times for a County Cup fixture?
View all 6
Discipline
8
What is a discipline hearing?
What does sine die mean?
When does a suspension start?
How is punishment for a red card decided?
How do I update matches for player suspensions?
View all 8
Football Development
Youth Football
1
FOOTBALL FOR FUTURE GENERATIONS
Players
4
Do I need my own player insurance?
Where can I find football to play?
What recreational football can I get involved in?
How can I find a club to play for?
Charter Standard
8
How to complete your Charter Standard Annual Health Check on the WGS?
What are the benefits of being a Charter Standard Club?
What do I get for completing our club’s Charter Standard Annual Health Check?
What is a Charter Standard League?
What is Charter Standard?
View all 8
Clubs
1
How do I set up a new club?
Player Registration
General Enquiries
3
Does a youth player have to have a parent/guardian added?
Do I need to provide email addresses and dates of birth for parents/guardians?
What do I do if a club cannot see the options to ‘Request Consent/Confirm Offline Consent/Submit to League’?
Player Information
7
How do I get duplicated FAN records removed?
How do I correct Date of Birth/Gender/Name for individuals in WGS?
Do I need to provide an address for a player?
Does a player require a FAN to be registered?
I have sent a consent request but the player has not received an email?
View all 7
Team Details
3
What if a team is not shown under a list of club teams in WGS?
What if a team is shown with the wrong league (or no league)?
What do I do if a club has submitted a registration but the league has not received it?
Club Officials
1
How do I add a Player Registration Officer to a club?
League
1
Will my league integrate into Full-Time automatically?
Referees
General Enquiries
1
Do referees need insurance?
Courses
1
How do I enrol onto a Safeguarding Children Course?
Refereeing
3
How can I become a referee?
Registration
Referee Badge
Criminal Records Checks
1
Criminal Records Checks
Safeguarding & Welfare
General Enquiries
9
Designated Safeguarding & Lead Respect Officer
Safeguarding & Welfare at Hampshire FA
Safeguarding Best Practice
Reporting concerns of a child's welfare
The FA Whistle Blowing Policy
View all 9
Criminal Record Checks (CRC)
0
Whole Game System
Discipline
7
How can I make an appeal?
Where can I get help with processing my club discipline online?
How can I make a payment for a fine or misconduct?
How can I respond to a misconduct charge?
How can I appeal against a Misconduct Charge?
View all 7
Leagues
1
League Sanctioning
Logging In
7
What is the Whole Game System?
How do I log on to the Whole Game System?
I can’t remember my FAN number?
I've forgotten my password?
How do I change my personal details?
View all 7
Club Affiliation
18
What is Affiliation?
How much does affiliation cost?
Club Affiliation - Insurance
How do I add my Personal Accident Insurance to my affiliation?
Do I have to pay my Club Affiliation Fee immediately?
View all 18
Referee Reporting
7
How do I know if my report has been submitted?
What should I do if the name of the player I intend to report is not shown in the Player drop-down box?
What if I do not know which teams I was refereeing?
What if my game is not shown on my Referee Dashboard?
How do I get help with submitting discipline reports through the Portal?
View all 7
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